Last updated: April 2026
1. Our commitment to privacy
Perth Property Partners is committed to protecting the privacy of personal information and to managing it in a responsible and transparent manner. This Privacy Policy explains how we collect, hold, use and disclose personal information in connection with our real estate sales and advisory services.
We comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
2. Who we are and how to contact us
Agency: Rubicon Holdings (WA) Pty Ltd
Trading as: Perth Property Partners
Phone: 0410 144 211
Email: info@perthpropertypartners.com.au
Address: 14 Palana Road, City Beach, WA 6015
You may contact us at any time with questions about this Privacy Policy or how we handle personal information.
3. When this Privacy Policy applies
This Privacy Policy applies when we collect and handle personal information while providing real estate sales and related advisory services, including marketing and selling residential and commercial property.
4. The kinds of personal information we collect
The personal information we collect depends on how you interact with us, but may include:
- contact and identification information (name, contact details, identification where required)
- property and transaction information (ownership, listings, appraisals and sales data)
- financial information (limited to transaction‑related deposits or invoicing)
- marketing and communication information (enquiries, preferences and subscriptions)
- website and technical information (IP address, browser and analytics data)
5. How we collect personal information
We collect personal information directly from you, through our website and digital platforms, from third parties involved in property transactions, from public sources, and where required or authorised by law. Where personal information is collected directly, we take reasonable steps to notify individuals of the matters set out in this Privacy Policy at or before the time of collection.
6. Why we collect, hold and use personal information
We collect and use personal information to:
- market and sell properties
- communicate with buyers and sellers
- provide appraisals and advice
- manage inspections, negotiations and sales
- promote services
- meet legal obligations
- operate and improve the business and website
We only use personal information for purposes you would reasonably expect, or where otherwise permitted or required by law.
7. Identity verification and regulatory compliance
Identity verification is undertaken where required by law, including under the Anti‑Money Laundering and Counter‑Terrorism Financing Act 2006 (Cth), with relevant obligations commencing from 1 July 2026.
Identification information is used solely for verification and compliance purposes, handled securely, and not used for marketing.
8. Third‑party service providers and systems
To deliver our services and meet compliance requirements, we use professional third‑party platforms and systems commonly used in the real estate industry, including identity verification, CRM, property data and marketing platforms.
These providers may collect, store or process personal information on our behalf. We take reasonable steps to ensure that personal information handled by third-party service providers is managed in a manner consistent with Australian privacy laws and this Privacy Policy.
Some of our service providers may use automated or artificial‑intelligence‑enabled tools as part of delivering their services, such as data processing, security, analytics or compliance support. Where this occurs, personal information is used only for the purposes described in this Privacy Policy and is not used to train public or general‑purpose AI models.
9. Disclosure of personal information
We may disclose personal information where necessary to deliver our services or where permitted or required by law, including to:
- property owners and prospective buyers;
- solicitors, conveyancers and settlement agents;
- marketing and advertising service providers;
- real estate platforms and industry service providers;
- professional advisers (accountants or lawyers); and
- government authorities or regulators.
We do not sell personal information.
10. Overseas disclosure
Some of our service providers use cloud‑based systems that may store data on servers located outside Australia, including in the United States.
Where personal information is disclosed overseas, we take reasonable steps to ensure it is protected in a manner consistent with Australian privacy laws.
11. Cookies and website analytics
Our website may use cookies and analytics tools to monitor usage, improve performance and enhance user experience. You can control cookies through your web‑browser settings.
12. Marketing communications
We may contact you with information about properties or services that may be of interest to you. You can opt out of marketing communications at any time by using the unsubscribe option provided or by contacting us directly.
13. Storage and security of personal information
Identification documentation collected for verification purposes is handled under heightened security controls and, where practicable, retained within secure verification systems rather than general customer relationship databases. We take reasonable steps to protect all personal information from misuse, loss, unauthorised access, modification or disclosure.
14. Access and correction
You may request access to the personal information we hold about you and request a correction if the information is inaccurate, incomplete, or out of date. Requests should be made to our privacy contact. We may require proof of identity and may charge a reasonable administrative fee where permitted by law.
15. Privacy complaints
If you believe we have breached this Privacy Policy or the Privacy Act, you may lodge a complaint by contacting us in writing. We will investigate and respond within a reasonable timeframe.
If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
16. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. The most current version will always be available on our website and will include the date of the most recent update.